๐Ÿค– AI๊ฐ€ ์˜ˆ์ธกํ•œ ๋ฏธ๋ž˜ ์†Œ๋น„ ํŠธ๋ Œ๋“œ 2025 โ€“ ์ง€๊ธˆ๋ถ€ํ„ฐ ์ค€๋น„ํ•ด์•ผ ํ•  ๋ณ€ํ™”๋“ค


๐Ÿค– AI-Predicted Consumer Trends in 2025

โ€œ๋‹ค๊ฐ€์˜ฌ ๋ฏธ๋ž˜, ๋ฌด์—‡์ด ์šฐ๋ฆฌ์˜ ์†Œ๋น„๋ฅผ ๋ฐ”๊ฟ€๊นŒ?โ€

What will reshape the way we consume?

2025๋…„์„ ํ–ฅํ•ด ๋‹ฌ๋ ค๊ฐ€๋Š” ์ง€๊ธˆ, ์†Œ๋น„์˜ ๋ฐฉ์‹์€ ๋น ๋ฅด๊ฒŒ ์ง„ํ™”ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋‹จ์ˆœํ•œ ์œ ํ–‰์ด ์•„๋‹Œ, AI๊ฐ€ ๋ฐ์ดํ„ฐ๋กœ ๋ถ„์„ํ•œ ์†Œ๋น„ ํŠธ๋ Œ๋“œ๋Š” ์‹ค์ œ ์‹œ์žฅ์˜ ํ๋ฆ„๊ณผ ์šฐ๋ฆฌ์˜ ์ƒํ™œ ๋ฐฉ์‹์„ ๋ฐ”๊ฟ€ ์ค€๋น„๋ฅผ ํ•˜๊ณ  ์žˆ์ฃ . ํŠนํžˆ **MZ์„ธ๋Œ€(๋ฐ€๋ ˆ๋‹ˆ์–ผ+Z์„ธ๋Œ€)**๋ฅผ ์ค‘์‹ฌ์œผ๋กœ ํ•œ ์†Œ๋น„๋ฌธํ™”์˜ ๋ณ€ํ™”๋Š” ์ด์ œ ๋ธŒ๋žœ๋“œ ์ „๋žต์˜ ํ•ต์‹ฌ์œผ๋กœ ๋– ์˜ค๋ฅด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

As we approach 2025, consumer behavior is evolving at lightning speed. This shift isnโ€™t just about trendsโ€”itโ€™s driven by AI-powered insights, based on massive datasets and real-time behavior analysis.

์˜ค๋Š˜์€ AI๊ฐ€ ์˜ˆ์ธกํ•œ 2025๋…„ ์†Œ๋น„ ํŠธ๋ Œ๋“œ๋ฅผ 5๊ฐ€์ง€ ํ‚ค์›Œ๋“œ๋กœ ์ •๋ฆฌํ•˜๊ณ , ์—ฌ๊ธฐ์— ๋ฐœ ๋น ๋ฅด๊ฒŒ ๋ฐ˜์‘ํ•œ ์‹ค์ œ ๋ธŒ๋žœ๋“œ ์‚ฌ๋ก€๋ฅผ ํ†ตํ•ด ๊ตฌ์ฒด์ ์œผ๋กœ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ๐Ÿ’ก

One major force behind this change? The MZ Generation (Millennials + Gen Z), whose preferences now dictate how brands build products, tell stories, and create connections.

With AI analyzing countless datasets and behaviors in real-time, future consumer trends are no longer just guesses โ€” theyโ€™re insights. According to recent forecasts from global research platforms like McKinsey, Mintel, and OpenAI-powered market models, here are 5 consumer behavior trends youโ€™ll want to keep an eye on this year. ๐Ÿ“Š

Today, letโ€™s dive into 5 consumer trends predicted by AI and real-world brand examples that are already leading the way. ๐Ÿ’ก


1๏ธโƒฃ ‘๊ฐ์„ฑ ์†Œ๋น„’์—์„œ ‘์˜๋ฏธ ์†Œ๋น„’๋กœ โ€“ ๐ŸŒฑ ๋ธŒ๋žœ๋“œ์˜ ์ฒ ํ•™์ด ์ค‘์š”ํ•ด์ง„๋‹ค

1๏ธโƒฃ From Emotional Buying to Value-Based Spending -๐ŸŒฑConsumers want purpose, not just products.

AI๊ฐ€ ๋ถ„์„ํ•œ 2025 ์†Œ๋น„ ํ๋ฆ„์€ ๋‹จ์ˆœํžˆ ‘์˜ˆ์˜๊ณ  ์œ ํ–‰ํ•˜๋Š” ์ œํ’ˆ’์ด ์•„๋‹Œ, **๊ฐ€์น˜ ์ค‘์‹ฌ์˜ ์†Œ๋น„(Value-Driven Spending)**๋กœ ์ด๋™ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

According to AI trend analysis, consumers in 2025 are shifting away from impulsive aesthetic purchases to value-driven choices. Products must now represent ethics, sustainability, and transparency.

๐Ÿ“Œ ๋Œ€ํ‘œ ์‚ฌ๋ก€: Patagonia (ํŒŒํƒ€๊ณ ๋‹ˆ์•„)

๐Ÿ“Œ Brand Example: Patagonia

  • โ€œDonโ€™t buy this jacket.โ€ ์บ ํŽ˜์ธ์œผ๋กœ ์œ ๋ช…ํ•œ ๋ธŒ๋žœ๋“œ.
  • ํ™˜๊ฒฝ ๋ณดํ˜ธ๋ฅผ ์œ„ํ•œ โ€˜์ˆ˜์„  ํ”„๋กœ๊ทธ๋žจโ€™, โ€˜์ค‘๊ณ  ๋ฆฌ์…€โ€™๊นŒ์ง€ ์šด์˜.
  • ์ˆ˜์ต๋ณด๋‹ค ๋ธŒ๋žœ๋“œ ์ฒ ํ•™๊ณผ ์ง€์†๊ฐ€๋Šฅ์„ฑ์„ ์ตœ์šฐ์„ ์œผ๋กœ.
  • Famously ran the โ€œDonโ€™t Buy This Jacketโ€ campaign
  • Offers repair programs and secondhand resale
  • Prioritizes brand philosophy over profits

โœ… ํ•ต์‹ฌ ์ธ์‚ฌ์ดํŠธ: ์†Œ๋น„์ž๋Š” ์ œํ’ˆ์ด ์•„๋‹ˆ๋ผ โ€˜์ฒ ํ•™โ€™์„ ์‚ฐ๋‹ค.

โœ… Key Insight: People no longer buy productsโ€”they buy principles.


2๏ธโƒฃ ์ดˆ๊ฐœ์ธํ™” ์†Œ๋น„ โ€“ โœจ AI๊ฐ€ ๋‹น์‹ ์„ ๋” ์ž˜ ์•ˆ๋‹ค

2๏ธโƒฃ Hyper-Personalization is Here โœจ- AI knows you better than you know yourself.

AI ์•Œ๊ณ ๋ฆฌ์ฆ˜์€ ์ด์ œ ์†Œ๋น„์ž์˜ ์ทจํ–ฅ, ํ–‰๋™ ํŒจํ„ด, ์‹ฌ์ง€์–ด ๊ฐ์ •๊นŒ์ง€ ์˜ˆ์ธกํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. **์ดˆ๊ฐœ์ธํ™”(Hyper-Personalization)**๋Š” ์ œํ’ˆ ์ถ”์ฒœ, ๊ฐ€๊ฒฉ ์ •์ฑ…, UI/UX ๋””์ž์ธ๊นŒ์ง€ ์˜ํ–ฅ์„ ๋ฏธ์นฉ๋‹ˆ๋‹ค.

AI algorithms can now predict not just your taste, but your mood, habits, and future desires. Hyper-personalization is reshaping recommendations, pricing, design, and UX.

๐Ÿ“Œ ๋Œ€ํ‘œ ์‚ฌ๋ก€: Spotify, Netflix, Amazon

๐Ÿ“Œ Brand Examples: Spotify, Netflix, Amazon

  • Spotify๋Š” ์‚ฌ์šฉ์ž์˜ ์ฒญ์ทจ ๋ฐ์ดํ„ฐ๋กœ ๊ฐœ์ธํ™”๋œ ํ”Œ๋ ˆ์ด๋ฆฌ์ŠคํŠธ ์ œ๊ณต.
  • Netflix๋Š” ์‚ฌ์šฉ์ž ์‹œ์ฒญ ํŒจํ„ด์— ๋”ฐ๋ผ ์ธ๋„ค์ผ๊นŒ์ง€ ๋‹ค๋ฅด๊ฒŒ ๋…ธ์ถœ.
  • Amazon์€ ๊ตฌ๋งค ์ฃผ๊ธฐ๊นŒ์ง€ ์˜ˆ์ธกํ•ด ๋ฏธ๋ฆฌ ์ถ”์ฒœ.
  • Spotify: AI-curated playlists based on listening behavior
  • Netflix: Even thumbnails change based on your viewing style
  • Amazon: Anticipates reorder timing and suggests items accordingly

โœ… ํ•ต์‹ฌ ์ธ์‚ฌ์ดํŠธ: โ€œ๋‚ด๊ฐ€ ์›ํ•˜๋Š” ๊ฑธ, ๋‚ด๊ฐ€ ๋งํ•˜๊ธฐ ์ „์— ๋ณด์—ฌ์ฃผ๋Š” ์‹œ๋Œ€.โ€

โœ… Key Insight: Itโ€™s the era of โ€œshow me what I needโ€”before I even ask.โ€


3๏ธโƒฃ ๋””์ง€ํ„ธ ํœด๋จธ๋‹ˆ์ฆ˜ โ€“ AI์—๋„ ๊ฐ์„ฑ์ด ํ•„์š”ํ•ด ๐Ÿ’ฌ๐Ÿค–

3๏ธโƒฃ Digital Humanism ๐Ÿค–๐Ÿ’ฌ – Empathy becomes a feature.

ChatGPT ๊ฐ™์€ ์ƒ์„ฑํ˜• AI๋Š” ์ •๋ณด๋ฅผ ๋„˜์–ด์„œ โ€˜์ •์„œ์  ์ƒํ˜ธ์ž‘์šฉโ€™๊นŒ์ง€ ์ง€์›ํ•˜๋ฉฐ, ์†Œ๋น„์ž์˜ ์™ธ๋กœ์›€/๋ถˆ์•ˆ๊นŒ์ง€ ์œ„๋กœํ•ฉ๋‹ˆ๋‹ค. ๋ธŒ๋žœ๋“œ๋Š” ์ด์ œ ๊ธฐ๋Šฅ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ **์ •์„œ์  ๊ณต๊ฐ(Empathy Tech)**๊นŒ์ง€ ์ œ๊ณตํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

Generative AI like ChatGPT isnโ€™t just about informationโ€”it provides emotional support, helping people cope with loneliness and anxiety. Brands are now expected to offer empathetic experiences.

๐Ÿ“Œ ๋Œ€ํ‘œ ์‚ฌ๋ก€: Woebot, Replika, Kakao i

๐Ÿ“Œ Brand Examples: Woebot, Replika, Kakao i

  • Woebot: ์‹ฌ๋ฆฌ์ƒ๋‹ด์„ ์œ„ํ•œ AI ์ฑ—๋ด‡. ํ…์ŠคํŠธ๋กœ ๊ฐ์ •์„ ๋ถ„์„ํ•ด ์œ„๋กœ ์ œ๊ณต.
  • Replika: ๊ฐ์„ฑ ๋Œ€ํ™” AI๋กœ, ์šฐ์šธ๊ฐ์„ ํ•ด์†Œํ•˜๋Š” ๋„์šฐ๋ฏธ๋กœ ์‚ฌ์šฉ๋จ.
  • ์นด์นด์˜ค i: ๊ณ ๊ฐ ์‘๋Œ€๋ฅผ ๋„˜์–ด์„œ ๊ฐ์ •์  ํ‘œํ˜„์„ ํƒ‘์žฌํ•œ ์Œ์„ฑ๋น„์„œ ์ œ๊ณต.
  • Woebot: AI mental health chatbot offering conversational therapy
  • Replika: An emotional companion to ease anxiety
  • Kakao i: Voice assistant with emotionally expressive language

โœ… ํ•ต์‹ฌ ์ธ์‚ฌ์ดํŠธ: AI๊ฐ€ ๊ธฐ์ˆ ์„ ๋„˜์–ด ๊ฐ์ •์˜ ํŒŒํŠธ๋„ˆ๋กœ ์ง„ํ™” ์ค‘.

โœ… Key Insight: AI is evolving into a companion, not just a tool


4๏ธโƒฃ ๊ตฌ๋…ํ˜• ๋ชจ๋ธ์˜ ๊ณ ๋„ํ™” โ€“ ์†Œ์œ ๋ณด๋‹ค ๊ฒฝํ—˜ ๐Ÿ“ฆ๐Ÿ’ก

4๏ธโƒฃ The Rise of Experience-First Subscriptions ๐Ÿ“ฆ- Itโ€™s not about ownershipโ€”itโ€™s about ongoing experiences.

โ€˜์†Œ์œ ์˜ ์‹œ๋Œ€โ€™๋Š” ๋๋‚ฌ์Šต๋‹ˆ๋‹ค. ์ด์ œ๋Š” **๊ฒฝํ—˜ ์ค‘์‹ฌ์˜ ๊ตฌ๋… ๋ชจ๋ธ(Subscription Economy)**์ด ๋‹ค์–‘ํ•œ ์‚ฐ์—…์— ์ ์šฉ๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

The subscription economy has matured. Todayโ€™s models are about delivering evolving value, not just recurring products.

๐Ÿ“Œ ๋Œ€ํ‘œ ์‚ฌ๋ก€: ๋ฌด์‹ ์‚ฌ ์Šคํƒ ๋‹ค๋“œ, ๋ฐ€๋ฆฌ์˜ ์„œ์žฌ, ์• ํ”Œ ํ”ผํŠธ๋‹ˆ์Šค+

๐Ÿ“Œ Brand Examples: Musinsa, Millieโ€™s Library, Apple Fitness+

  • ๋ฌด์‹ ์‚ฌ: ์˜๋ฅ˜ ๊ตฌ๋… ๋ชจ๋ธ โ€˜๋“œ๋ ˆ์Šค๋ฃธโ€™์„ ๋ก ์นญ.
  • ๋ฐ€๋ฆฌ์˜ ์„œ์žฌ: ๋‹จ์ˆœ ์ „์ž์ฑ…์—์„œ AI ํ๋ ˆ์ด์…˜ ๊ธฐ๋Šฅ๊นŒ์ง€ ํ™•์žฅ.
  • Apple Fitness+: ์šด๋™ ๋ฐ์ดํ„ฐ๋ฅผ ๊ธฐ๋ฐ˜์œผ๋กœ ๋งž์ถคํ˜• ์šด๋™ ์ฝ˜ํ…์ธ  ์ œ๊ณต.
  • Musinsa: Launched a โ€œDress Roomโ€ clothing rental subscription
  • Millieโ€™s Library: Expanded into AI-driven book curation
  • Apple Fitness+: Delivers personalized workouts using fitness data

โœ… ํ•ต์‹ฌ ์ธ์‚ฌ์ดํŠธ: ๋ฐ˜๋ณต ๊ตฌ๋งค๋ณด๋‹ค โ€˜๊ณ„์† ์ด์šฉํ•˜๊ณ  ์‹ถ์€ ๊ฒฝํ—˜โ€™์„ ์„ค๊ณ„ํ•ด์•ผ ํ•จ.

โœ… Key Insight: Design a service that users want to keep using, not just buy once.


5๏ธโƒฃ ๊ฐ€์ƒ๊ณผ ํ˜„์‹ค์˜ ์œตํ•ฉ โ€“ ๐Ÿ”ฎ ๋ฆฌํ…Œ์ผ์˜ ๋ฏธ๋ž˜๋Š” ์–ด๋””์— ์žˆ์„๊นŒ?

5๏ธโƒฃ Blending Virtual & Physical Worlds ๐Ÿ”ฎ-Retail’s future is immersive and hybrid.

AI, AR, VR์ด ๊ฒฐํ•ฉ๋œ **๊ฐ€์ƒ ์†Œ๋น„(Virtual Commerce)**๊ฐ€ ํ˜„์‹คํ™”๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋ฉ”ํƒ€๋ฒ„์Šค ๋งค์žฅ, ๋””์ง€ํ„ธ ํ”ผํŒ…๋ฃธ, 3D ์ œํ’ˆ ์ฒดํ—˜์€ ๊ธฐ๋ณธ์ด ๋˜๋Š” ์‹œ๋Œ€์ž…๋‹ˆ๋‹ค.

With AI, AR, and VR, virtual commerce is becoming standard. Consumers expect to try before they buyโ€”digitally.

๐Ÿ“Œ ๋Œ€ํ‘œ ์‚ฌ๋ก€: Gucci, Nike, ์ด๋‹ˆ์Šคํ”„๋ฆฌ

๐Ÿ“Œ Brand Examples: Gucci, Nike, Innisfree

  • Gucci: Roblox์—์„œ ๋””์ง€ํ„ธ ๋งค์žฅ ์˜คํ”ˆ, NFT ์•ก์„ธ์„œ๋ฆฌ ํŒ๋งค.
  • Nike: ๊ฐ€์ƒ ์šด๋™ํ™” ํ”Œ๋žซํผ RTFKT ์ธ์ˆ˜ ํ›„ NFT ๊ธฐ๋ฐ˜ ์ปค๋จธ์Šค ํ™•์žฅ.
  • ์ด๋‹ˆ์Šคํ”„๋ฆฌ: ๊ฐ€์ƒ ํ”ผ๋ถ€ ์ธก์ • ํ›„ AI ๋งž์ถค ํ™”์žฅํ’ˆ ์ถ”์ฒœ ๊ธฐ๋Šฅ ๋„์ž….
  • Gucci: Opened a Roblox virtual store, launched digital accessories
  • Nike: Acquired RTFKT, expanding into NFT-based virtual sneakers
  • Innisfree: Uses AI to recommend skincare based on virtual skin analysis

โœ… ํ•ต์‹ฌ ์ธ์‚ฌ์ดํŠธ: ๋ธŒ๋žœ๋“œ๋Š” โ€˜ํ˜„์‹ค+๊ฐ€์ƒโ€™ ๊ฒฝํ—˜์„ ๋ชจ๋‘ ์„ค๊ณ„ํ•ด์•ผ ํ•จ.

โœ… Key Insight: Brands must design hybrid journeysโ€”online and offline, real and virtual.


โœจ ๋งˆ๋ฌด๋ฆฌ ์ธ์‚ฌ์ดํŠธ โ€“ 2025 ์†Œ๋น„์ž์—๊ฒŒ ์ค‘์š”ํ•œ ๊ฑด โ€˜๊ฒฝํ—˜+๊ฐ€์น˜โ€™

โœจ Final Insight: In 2025, itโ€™s all about Experience + Meaning

๐Ÿ“Š ์†Œ๋น„์ž๋Š” ์ด์ œ ๋‹จ์ˆœํ•œ ์ œํ’ˆ์„ ์‚ฌ๋Š” ๊ฒƒ์ด ์•„๋‹ˆ๋ผ, ๊ทธ ์†์— ๋‹ด๊ธด ์Šคํ† ๋ฆฌ, ๊ฒฝํ—˜, ์ฒ ํ•™์„ ์†Œ๋น„ํ•ฉ๋‹ˆ๋‹ค.

Consumers are buying stories, values, and emotionsโ€”not just stuff.

โœ… ๋ธŒ๋žœ๋“œ๋Š” โ€˜๋ฐ์ดํ„ฐ ๊ธฐ๋ฐ˜ + ๊ฐ์„ฑ ๊ธฐ๋ฐ˜โ€™์˜ ์ „๋žต์„ ํ•จ๊ป˜ ๊ณ ๋ฏผํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. โœ… ๊ธฐ์ˆ ๊ณผ ์ง„์ •์„ฑ์„ ๊ฒธ๋น„ํ•œ ๋ธŒ๋žœ๋“œ๋งŒ์ด MZ์„ธ๋Œ€์˜ ์‹ ๋ขฐ๋ฅผ ์–ป์„ ์ˆ˜ ์žˆ์–ด์š”.

โœ… Brands must combine data-driven precision with emotional intelligence
โœ… Only brands with tech and authenticity will earn Gen Z & Millennialsโ€™ trust

๐Ÿ’ฌ โ€œ๋‹น์‹ ์˜ ๋ธŒ๋žœ๋“œ๋Š” ์†Œ๋น„์ž์˜ ๋งˆ์Œ๊ณผ ์–ผ๋งˆ๋‚˜ ๊ฐ€๊นŒ์šด๊ฐ€์š”?โ€

๐Ÿ’ฌ โ€œHow close is your brand to the hearts of your consumers?โ€

2025๋…„, ๋‹น์‹ ์˜ ๋ธŒ๋žœ๋“œ๊ฐ€ ์‚ฌ๋ž‘๋ฐ›๊ธฐ ์œ„ํ•ด ์ง€๊ธˆ ๋ฌด์—‡์„ ์ค€๋น„ํ•ด์•ผ ํ• ์ง€ ์ƒ๊ฐํ•ด๋ณด๋Š” ๊ณ„๊ธฐ๊ฐ€ ๋˜๊ธธ ๋ฐ”๋ž๋‹ˆ๋‹ค. ๐Ÿ˜Š

Let 2025 be the year you evolve not just what you sell, but why you sell it. ๐ŸŒโœจ

๋‹ต๊ธ€ ๋‚จ๊ธฐ๊ธฐ

์ด๋ฉ”์ผ ์ฃผ์†Œ๋Š” ๊ณต๊ฐœ๋˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ํ•„์ˆ˜ ํ•„๋“œ๋Š” *๋กœ ํ‘œ์‹œ๋ฉ๋‹ˆ๋‹ค